Privacy Policy

Ghar Nepal (“Ghar,” “we,” “us,” or “our”) operates a digital real estate platform that helps users discover, list, and learn about properties in Nepal. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

We collect information that identifies, relates to, or could reasonably be linked with you or your device, depending on how you use the Services.

Account and profile information. Name, email address, phone number, password or authentication credentials, and profile details you choose to provide (for example, whether you are a buyer, seller, renter, or professional).

Property and listing data. Information you submit about properties (address or general location, description, photos, pricing, availability), saved searches, favorites, inquiries, and messages you send through the platform.

Usage and device information. IP address, device type, operating system, browser type, approximate location (where permitted), pages viewed, referring URLs, and interactions with features, emails, and advertisements.

Communications. Records of your contact with us (support requests, feedback) and communications sent via the Services.

Payment-related information. If we offer paid features, payment details are typically processed by a third-party payment processor; we may receive limited billing or transaction metadata (not full card numbers).

We use the information we collect to operate, improve, and secure the Services, including to:

Provide and personalize your experience (search results, recommendations, and saved preferences when we offer those features).

Create and manage accounts; process inquiries and connect users with listings or professionals when you request it.

Display, promote, and improve property listings and marketplace features; analyze usage and trends to improve our products.

Send transactional messages, service updates, and (where permitted) marketing communications you can opt out of.

Detect, investigate, and help prevent fraud, abuse, security incidents, and violations of our terms.

Comply with applicable law, respond to legal process, and protect the rights, property, and safety of Ghar Nepal, our users, and others.

We may share information in the following circumstances:

Service providers. With vendors who assist us with hosting, analytics, customer support, email delivery, advertising, fraud prevention, and similar functions, subject to appropriate confidentiality and security obligations.

Other users and the public. Listing information and content you choose to publish may be visible to other users or visitors. Messages you send in connection with a listing may be shared with the recipient.

Business partners. With partners where you direct us to share information or where a feature explicitly involves a third party (for example, a mortgage or insurance partner if we integrate such services in the future).

Legal and safety. When we believe disclosure is required by law, regulation, or legal process, or is necessary to protect rights, safety, or security.

Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their independent marketing in the conventional sense of “selling” personal data. We may use data for advertising and measurement in accordance with this policy and applicable choices we offer.

We and our partners may use cookies, pixels, local storage, and similar technologies to remember preferences, maintain sessions, measure performance, understand how the Services are used, and deliver relevant content or ads. You can control cookies through your browser settings; disabling some cookies may limit certain features.

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected.

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to or withdraw consent for certain uses. You may also have the right to lodge a complaint with a supervisory authority where applicable.

You can update account details in your profile settings where available, contact us to request access or deletion (subject to legal exceptions), and opt out of promotional emails by using the unsubscribe link in those messages.

The Services are not directed to children under the age where parental consent is required under applicable law. We do not knowingly collect personal information from such children. If you believe we have collected information from a child inappropriately, please contact us so we can take appropriate steps.

The Services may contain links to third-party websites, tools, or data sources (including listing aggregators or partner sites). This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies before providing information.

If you access the Services from outside Nepal, or if we use service providers in other countries, your information may be processed in Nepal or other jurisdictions where we or our vendors operate. We take steps designed to ensure appropriate safeguards where required by law.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. For material changes, we may provide additional notice (for example, via email or an in-app notice). Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us through the contact options provided on our website.